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OHQ's records suffice proof of a cost that is payable unless they are revealed to be incorrect. Client will utilize its practical efforts to inform OHQ of any kind of invoice dispute within fourteen (14) days of invoice of an invoice, complying with the process detailed in Section 15. If Customer disputes a billing, the billing must remain to be paid on time nonetheless OHQ will certainly credit or reimburse Consumer if it is later sensibly established by OHQ or according to the disagreement resolution procedure outlined in Area 15 that the invoice was wrong and the Consumer is qualified to a credit history or refund.

Such modifications might include, without restriction, adjustments to the amounts of the Subscription Costs or Usage Costs for OHQ Paid Providers, modifications to the usage allocations included in the Rates Strategies, and discontinuation of Prices Plans. (a) Each such alteration will certainly take impact after practical advance composed notification is given to Consumer (as an example, by being uploaded to the OHQ Website), other than that any such revision that influences a Selected Paid Solution will apply to Consumer starting at the start of a Paid Solution Term beginning no less than thirty (30) days from the day which OHQ supplies notification of such alteration to Customer in accordance with Section 16.8.

If Consumer does not end its use any afflicted Selected Paid Service before the efficient date of such alteration, Customer will certainly be deemed to have actually accepted such alteration relative to such Selected Paid Solution. (b) If a Prices Strategy picked by Client is stopped, OHQ will offer Client with reasonable advance notice of no much less than thirty (30) days and Customer will be offered the choice of selecting a new Pricing Plan from then-current rates strategies offered by OHQ.

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For evasion of doubt, this paragraph does not put on adjustments to the Rate Checklist, which are resolved in Area 7 (virtual assistant phone answering service).1. Client stands for that all information supplied by Client and its customers to OHQ (including, without restriction, all call details and information relating to Consumer's Credit report Card) is exact, up-to-date and full at the time it is provided to OHQ

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Customer needs to in all times adhere to all legislations, guidelines, standards and codes relevant in link with its use of OHQ Offerings and the Client's supply of its product or services to its customers. Customer will not utilize any kind of OHQ Offerings to participate in, or to motivate or aid others to engage in, any type of illegal or fraudulent activities.

If a brand-new Paid Service Term begins earlier than three (3) days after such e-mail is sent, Customer will incur the suitable Membership Charge for the new Paid Solution Term (the ""). The efficient day of such termination will be either (i) the Requested Discontinuation Date, or ought to Customer not specify a Requested Termination Date, (ii) the last day of the Last Paid Service Term.

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Where Customer ends according to this Area 10.1(b): (i). The Membership Costs that have actually been pre-paid will certainly be maintained and the OHQ Offerings readily available to Consumer until the last day of the Last Paid Service Term (subject to reinstatement fees under clause 10.3(e)) and the extra balance of the Prepaid Usage Credit will certainly be retained by OHQ for future usage by Client if Consumer makes a decision to re-instate or otherwise re-commence the OHQ Solution pursuant to Section 10.3(e); or (ii).

(b) Adhering to discontinuation of any type of OHQ Solution, OHQ will not be responsible by any means for responding to telephone calls, taking or delivering messages, or executing any kind of other activities in connection with such OHQ Solution. (c) Upon discontinuation of all OHQ Services, OHQ might terminate Customer's Account and Customer's accessibility to the Account.

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(e) Following discontinuation of any type of OHQ Services, OHQ will have no obligation to renew or otherwise recommence such OHQ Providers. If OHQ elects (in its discernment) to renew or otherwise recommence a terminated OHQ Services, OHQ might need that Consumer pay a reinstatement cost of $30 (to cover OHQ's practical expenses in refining the reinstatement) Info gathered by OHQ from Client and its customers may be made use of, divulged and shared by OHQ in accordance with OHQ's personal privacy plan as readily available on the OHQ Website ("") and as may be changed periodically.

The Controller hereby assigns the Cpu relative to handling tasks embarked on in the course of the provision of receptionist solutions. OHQ and Customer acknowledge and concur that the Processor undergoes the adhering to obligations: The Processor will conform with the pertinent Information Protection Laws and need to: (a) only act on the written guidelines of the Controller and ensure those acting under their authority do the exact same; (b) make sure that people processing the information undergo an obligation of confidence; (c) utilize its ideal endeavours to safeguard and secure all personal information from unauthorised or unlawful handling, including (but not restricted to) unexpected loss, devastation or damage; (d) ensure that all processing fulfills the demands of the GDPR and associated Information Security Legislation; (e) make certain that where a Sub-Processor is used, they: only involve a Sub-Processor with the prior authorization of the Controller; inform the Controller of any desired changes concerning Sub-Processors; they implement a created contract having the exact same data protection responsibilities as set out in these Terms; comprehend that any failing on the part of the Sub-processor to conform with the Data Defense Regulation, the Processor stays totally accountable to the Controller for the efficiency of the Sub-Processor's obligations; and help the Controller in offering subject accessibility and permitting data topics to exercise their rights under the Data Protection Rules.

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The Controller shall perform ample and ideal onboarding and due persistance look for all Processors, with a complete assessment of the necessary Information Security Law requirements. The Controller will validate that the Processor has ample and documented procedures for information breaches, information retention and information transfers in position. The Controller shall obtain evidence from the Cpu regarding the: (a) confirmation and reliability of the workers utilized by the Processor; (b) any type of certifications, accreditations and plans as referred to in the onboarding process; (c) technical and functional actions made use of in safeguarding the Personal Data; and (d) treatments in position for permitting information based on exercise their rights, consisting of (yet not restricted to), subject access requests, erasure & rectification treatments and constraint of processing steps.