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OHQ's documents are enough evidence of a fee that is payable unless they are shown to be wrong. Customer will use its reasonable efforts to inform OHQ of any kind of billing disagreement within fourteen (14) days of receipt of a billing, following the procedure laid out in Section 15. If Consumer conflicts a billing, the invoice has to remain to be paid in a timely manner nonetheless OHQ will certainly attribute or refund Consumer if it is later sensibly established by OHQ or pursuant to the conflict resolution process described in Area 15 that the billing was wrong and the Customer is qualified to a credit report or reimbursement.

Such revisions might include, without constraint, adjustments to the quantities of the Subscription Fees or Usage Costs for OHQ Paid Services, adjustments to the use allowances consisted of in the Prices Strategies, and discontinuation of Rates Strategies. (a) Each such revision will work after practical breakthrough composed notice is provided to Client (for instance, by being uploaded to the OHQ Site), except that any kind of such modification that affects a Selected Paid Solution will relate to Client beginning at the commencement of a Paid Solution Term beginning no much less than thirty (30) days from the date which OHQ gives notification of such modification to Consumer based on Section 16.8.

If Client does not terminate its use of any type of damaged Selected Paid Service prior to the reliable date of such modification, Client will be deemed to have concurred to such alteration relative to such Selected Paid Solution. (b) If a Prices Strategy picked by Customer is ceased, OHQ will supply Consumer with affordable development notification of no much less than thirty (30) days and Customer will be given the option of choosing a brand-new Prices Plan from then-current rates strategies supplied by OHQ.

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For evasion of uncertainty, this paragraph does not put on modifications to the Catalog, which are dealt with in Section 7 (virtual receptionist cost).1. Consumer represents that all details supplied by Client and its customers to OHQ (including, without constraint, all call details and info pertaining to Client's Credit report Card) is precise, up-to-date and full at the time it is supplied to OHQ

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Consumer has to in all times adhere to all legislations, guidelines, criteria and codes applicable about its use of OHQ Offerings and the Client's supply of its product and services to its callers. Client will not make use of any OHQ Offerings to participate in, or to motivate or aid others to engage in, any unlawful or deceptive activities.

If a brand-new Paid Solution Term starts earlier than three (3) days after such email is sent, Customer will certainly incur the relevant Membership Cost for the brand-new Paid Solution Term (the ""). The effective day of such termination will be either (i) the Asked For Discontinuation Date, or must Consumer not mention a Requested Discontinuation Date, (ii) the last day of the Last Paid Solution Term.

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Where Consumer terminates pursuant to this Area 10.1(b): (i). The Registration Costs that have been pre-paid will be kept and the OHQ Offerings offered to Client till the last day of the Final Paid Solution Term (based on reinstatement charges under condition 10.3(e)) and the unused equilibrium of the Prepaid Usage Credit will certainly be retained by OHQ for future usage by Customer if Customer makes a decision to re-instate or otherwise re-commence the OHQ Solution pursuant to Area 10.3(e); or (ii).

(b) Complying with discontinuation of any OHQ Solution, OHQ will certainly not be liable at all for responding to telephone calls, taking or providing messages, or carrying out any type of various other activities in link with such OHQ Solution. (c) Upon termination of all OHQ Services, OHQ may end Customer's Account and Customer's accessibility to the Account.

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(e) Adhering to termination of any kind of OHQ Services, OHQ will have no commitment to renew or otherwise recommence such OHQ Services. If OHQ chooses (in its discernment) to reinstate or otherwise recommence a terminated OHQ Solutions, OHQ might call for that Consumer pay a reinstatement fee of $30 (to cover OHQ's practical costs in processing the reinstatement) Details collected by OHQ from Consumer and its customers may be used, revealed and shared by OHQ based on OHQ's personal privacy policy as readily available on the OHQ Website ("") and as might be modified every now and then.

The Controller thus appoints the Cpu with regard to processing activities taken on throughout the stipulation of receptionist solutions. OHQ and Consumer acknowledge and concur that the Cpu undergoes the adhering to commitments: The Cpu will follow the relevant Data Security Rules and should: (a) only act upon the created directions of the Controller and guarantee those acting under their authority do the same; (b) ensure that people processing the information are subject to an obligation of self-confidence; (c) utilize its best endeavours to guard and safeguard all individual information from unauthorised or unlawful processing, consisting of (yet not limited to) unintentional loss, destruction or damage; (d) guarantee that all processing meets the needs of the GDPR and associated Information Protection Legislation; (e) make sure that where a Sub-Processor is utilized, they: just involve a Sub-Processor with the previous consent of the Controller; educate the Controller of any designated changes concerning Sub-Processors; they implement a composed contract consisting of the exact same data defense responsibilities as laid out in these Terms; recognize that any type of failure on the component of the Sub-processor to abide by the Data Security Laws, the Cpu continues to be fully reliant the Controller for the performance of the Sub-Processor's obligations; and help the Controller in providing subject accessibility and allowing data based on exercise their civil liberties under the Data Defense Rules.

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The Controller shall execute adequate and suitable onboarding and due diligence look for all Processors, with a complete evaluation of the obligatory Information Protection Law demands. The Controller shall verify that the Cpu has appropriate and recorded procedures for information breaches, data retention and data transfers in area. The Controller will acquire proof from the Processor as to the: (a) confirmation and dependability of the staff members made use of by the Processor; (b) any kind of certificates, certifications and policies as described in the onboarding procedure; (c) technical and functional steps utilized in safeguarding the Personal Data; and (d) treatments in area for allowing data subjects to exercise their civil liberties, consisting of (however not restricted to), subject accessibility requests, erasure & correction procedures and restriction of processing measures.