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Our services can be personalized to suit high-volume, high-complexity company function requirements and we can additionally create bespoke remedies. Have questions? Please fill out your details and we'll communicate. Put Australia's leading virtual receptionist solution to the test! We prepare to answer your phone FREE for 7 days.

A whole lot of companies need their phone calls to be answered only when they are incapable to take the phone call themselves. If you step out of the office for an hour or your in-house assistant goes to lunch, is on leave or is busy on an additional phone call and you have several telephone calls coming in at the one time.

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In such instances our assistants will certainly then answer the phone as if we were in your office. You're always in control and can relax understanding you will certainly never miss another vital telephone call once again!.

I have actually functioned with OfficeHQ for many years over numerous various services. After having problems previously with one more company (who were missing telephone calls primary wrong), it's been so good to be able to depend on timely, expert phone call answering.

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My clinical practice has expanded extremely quickly and recently they have been able to action in and save the day when other personnel were ill with Covid. For the degree of solution they provide, they can never be the least expensive around. Their consumer service is superior and they clearly pride themselves on this.

Running a vibrant law method, there are a great deal of moving components I have to fret about. Many thanks to the unwavering professionalism and trust of OfficeHQ, function solutions isn't among them. Over the 10 years I have actually been with OfficeHQ they have delivered just the finest service I can expect.

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The solution was incredibly easy to establish and sets you back a portion of what it would to hire a receptionist. We have been with OfficeHQ for a number of years currently and could not be happier with the solution we receive - grasshopper virtual receptionist. Reception is handled nicely and professionally and we know our clients remain in great hands

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My consumers and prospective consumers have just ever before commented favourably on the answer; I don't think anybody has realised it's not my very own function. They are likewise proficient at quiting telemarketers. For the core purpose of answering calls expertly, giving an excellent initial impression and precisely taking messages, 5 stars.

Phone is never left buzzing or entering a line. Is always addressed by team. We have been making use of OfficeHQ for over eight years now. The quantity of time and cash we have actually saved has actually been remarkable. Every time I believe of just how much it would certainly set you back to employ an assistant full-time, I understand precisely just how far in front I am.

This implies just appropriate calls obtain with to me, so I do not obtain disturbed when I'm appropriate in the middle of something! We have discovered making use of OfficeHQ's remote assistant service incredibly valuable to our company. It has released up our team to react to clients on our terms, minimising interruptions during the working day and making it possible for effective and concise interactions.

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Originally, I was bothered with not being in control of our own phone calls, but I have been confirmed incorrect and the solution has surpassed my expectations. I would advise OfficeHQ to anyone considering digital services. Fantastic firm and extremely polite. They have made business life a lot simpler to run.

Consumers like it when their phone calls are answered, and OfficeHQ has actually addressed every solitary one for us. OfficeHQ gives us the assurance that no telephone call will be unanswered, which is exceptionally essential for a service-based service.

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In addition, having access to our very own OfficeHQ portal makes handling our account very easy. I have actually been using OfficeHQ for 16 years. The very best point I have actually done for my organization. Currently possible clients are responded to in a timely manner and in the most specialist way. It is crucial that my clients can always have their calls answered quickly in a specialist fashion which produces a wonderful impression.

We had actually diverted our phones to them whilst overseas. We utilize this service as a little service proprietor for when we are away or overseas - virtual receptionist business. They do a remarkable task and I recognize my customers are in the very best hands with this service. We have actually been using OfficeHQ's digital phone answering services for the very best part of a decade and it's been a suitable means to make sure new client enquiries are never missed, along with efficiently dealing with queries from jobseekers.

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We never miss out on a business possibility but do not have reception staffing problems to manage. It's an optimal remedy and has actually been very helpful for our organization. I can not tell you just how wonderful it's been to deal with OfficeHQ. I can now in fact go on trip without bothering with responding to the phone.

The group has actually called to make clear and improve our procedures to make certain the best possible experience for our customers. OfficeHQ were always professional and simply best individuals on the various other end of the line!

We required a solution where our phone telephone calls are constantly responded to on schedule and OfficeHQ have been aiding us with these for over 5 years currently. Extremely satisfied with the solution up until now. The worse thing for a customer is to call a company and there is no answer or the phone calls goes to voicemail.

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As businesses we work so difficult to advertise our solutions and we require to be there for the client when they determine to get to out. Also we are frequently on the phone already with other consumers or hectic with other work, so having the phone calls addressed by another person assists us juggle points.

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This enables the staff to prioritise their time to make sure that when they are returning the phone call they can devote their complete focus to this particular client. We plan to linger with OfficeHQ, are thankful for their services and would recommend. We make use of OfficeHQ for our little service, our after-hours calls obtain sent to their function group and it has been just a pleasure dealing with their function team.

Inexpensive and fantastic consumer service. We have actually been using OfficeHQ for several years as our after-hours reception solution and found that they have actually constantly been incredibly professional and courteous to our clients. We always receive an email with the message within minutes of them taking the call. Highly suggest. OfficeHQ have actually answered our require a few years, could not be happier with their professionalism and reliability and degree of service.